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FAQ

Veelgestelde vragen Frequently asked questions

Returns are no problem! Click here for more information.

All our stainless steel items are waterproof. You can shower, swim and do sports with it! The better you take care of our jewelry, the longer you can enjoy it.

Our earrings are very flexible, including the thin rod! It is probably slightly bent. By bending this thin rod slightly up or down, so that it is again in line with the hole of the earring, the earring will close again!

Below you will find a demonstration video:

https://tinyurl.com/instagramnotbranded

Due to the use of natural stone in our jewelry, colors, size and shapes may vary. No stone is the same, and that is exactly what makes our jewelry unique!

Is the address of the order correct? Then your order will most likely still be delivered! If this is not the case after 7 working days, please send a message to detours@notbranded.nl.

Is it unclear where your package is or has it been standing still for more than 5 working days?

Send us an email to detours@notbranded.nl!
ABOUT US

Notbranded was founded in 2018 when our founder, Monica, decided to completely change course. With a great passion for fashion, she once started at the kitchen table with a dream. Notbranded is now active in more than 18 countries and Notbranded is the absolute go-to shop for trendy jewelry in Europe. Notbranded has become the dream of our entire team and we work passionately on the growth of our brand every day. Notbranded stands for unique, affordable jewelry and shows that all dreams can come true.

2025 © Notbranded

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